TERMS AND CONDITIONS

Introduction

1. These Terms and Conditions constitute the entire agreement between you, the customer, and CA Quadrant Digital (Pty) Ltd (“caquadrantdigital.co.za”, “us”, “we”, “our”).

1.2 This website can be accessed at www.caquadrantdigital.co.za, related mobi-sites and software applications (the “Website”) and is owned and operated by CA Quadrant Digital (Pty) Ltd (“caquadrantdigital.co.za”, “us”, we, “our”).

1.3 These Terms and Conditions govern:
-the use of the website
-the ordering of goods and/or services from this website, and
-the sale and delivery of goods/services ordered from this website

1.4 These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and by clicking on the “Register Now” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.

1.5 The Website enables you to shop online for an extensive range of goods including eBooks, digital study guides, electronic textbooks and video tutorials (“Goods”).

1.6 We reserve the right to amend this agreement or any parts thereof at any time and without notice. Amendments to this agreement take effect 24 hours after the agreement has been amended on our website, and your continued use of the site implies your acceptance of the agreement as amended.

2. Important Notice

2.1 Please read these Terms & Conditions (“T&C”) carefully. If you visit or shop at caquadrantdigital.co.za, or if you create hyperlinks to caquadrantdigital.co.za, you accept and agree to comply with the most recent version of this agreement in its entirety.

2.2 If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask caquadrantdigital to explain it to you before you accept these Terms and Conditions or continue using the Website. If you are unfamiliar with eBooks, please pay particular attention to clause 10 below, which describes the nature, functionality, usage rights and delivery of eBooks.

2.3 Caquadrantdigital permits the use of this Website subject to these Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally.

2.4 If you do not agree to these Terms and Conditions, do not continue to use the website.

2.5 These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).

2.6 Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Caquadrantdigital in terms of the CPA.

3. Registration

3.1 Goods and/or services may only be ordered and purchased by registered users.

3.2 You will be required to provide a unique username and password and provide certain information and personal details to Caquadrantdigital in order to register as a user.

3.3 The website will take all reasonable steps necessary to protect your personal information. For purposes of these Terms and Conditions, personal information will have the same mean as that contained in definitions of the Promotion of Access to Information Act, No 2 of 2000 (“PAIA”).

3.4 Caquadrantdigital may collect and store certain personal information such as your name, surname, address, telephone numbers, email address, banking details, and other personal information if required. This information will only be used for purposes of identification, verification and delivery.

3.5 You agree and warrant that your username and password shall:

3.5.1 be used for personal use only; and

3.5.2 not be disclosed by you to any third party.

3.6 For security purposes you will be required to enter the correct username and password whenever ordering Goods and/or services. Failure to do this will result in you being unable to log into your user account and being unable to order such Goods and/or services.

3.7 You agree that, once the correct username and password relating to your account have been entered, you will be liable for payment of such order irrespective of whether the use of the username and password is unauthorised or fraudulent, except in instances where the order is cancelled by you in accordance with these Terms and Conditions.

3.8 You agree to notify Caquadrantdigital immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.

3.9 Students may register for any one of the academic courses offered by CA Quadrant Accounting Academy by completing the online registration form, or by downloading and completing a fully completed registration form to registrations@caquadrantaccoountingacademy.co.za.

3.1 Registration will only be processed upon receipt of a fully completed registration form as well as any additional documentation required.

3.11 It will be accepted that the submission of the registration form and the additional documentation required indicate the student’s reading of, understanding and acceptance of these Terms and Conditions.

4. Use of the website

4.1 You may only use the website for personal use and only if you at least 18 years of age. When you register on the website you warrant that you are 18 years of age, and you indemnify the  website from all liability in this regard, including any liability which may arise by you furnishing inaccurate information at the registration process.

4.2 If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.

4.3 This website is directed solely at those persons who access the website from the Republic of South Africa. Caquadrantdigital.co.za makes no representations that any goods are available outside the Republic of South Africa.

4.4 The accessing and use of the website does not include the provision of computer equipment to access the website, and caquadrantdigital.co.za makes no representations in this regard. The website shall not be liable for any costs on your behalf in accessing the website, including but not limited to telecommunication costs, internet costs.

4.5 You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website.

4.6 You agree that you will not access (or attempt to access) any part of the website by any means other than through the interface provided

4.7 You agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein.

4.8 You agree that you will not engage in any activity which interferes with or disrupts the website or the servers and networks that host the site.

4.9 You agree that you will not (nor attempt) to circumvent, disable or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any content or enforce limitations on the use of the website or content on this website.

4.1 You agree that you will not use, copy, distribute or commercialise any content on the website, without our express prior written consent.

4.11 You agree that you will not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities.

5.Sales

5.1 The placement of a product and/or a service in a wishlist or shopping basket without completing the purchase cycle does not constitute an order for such Goods and/or services.

5.2 Should any product stay in the shopping basket without you completing the purchase cycle, caquadrantdigital may remove the product from your shopping basket if no stock is available or if the product is no longer available for purchase. The price of the product may also change without any prior notice being made to you.

5.3 You will not be able to hold caquadrantdigital.co.za liable if you later complete the purchase cycle and the product is then no longer available or are not available at the particular price.

5.4 An agreement of sale will only come into effect when you electronically submit a properly completed order for one or more products offered by the website in your shopping basket, and when payment is either authorised or received into caquadrantdigital.co.za’s bank account.

5.5 Goods may not be purchased for re-sale. Should we suspect that any such Goods are being purchased for sale, we reserve the right to cancel your order immediately on notice to you.

5.6 We reserve the right to accept or reject your order for any reason (or no reason), in whole or in part. Caquadrantdigital.co.za will only be liable to refund to you any money it has already received in respect of such order. See the Refund Policy in these T&C.

6. Pricing

6.1 We strive to ensure the accuracy of the prices of the goods and services on our website. However, it is possible that erroneous prices may be displayed in certain instances. In such cases, we shall not be obliged to sell the product at the erroneous price, and will correct erroneous prices as soon as we become aware of them.

6.2 The price of each product will be displayed with such product on the website. The prices will be displayed in South African Rand are inclusive of VAT at a rate of 15%.

6.3 Delivery costs are charged separately on check out where applicable and do not form part of the product price displayed.

6.4 Delivery prices may vary depending on a number of factors, including but not limited to delivery address, product, size, weight etc.

7. Payment

7.1 We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.

7.2 Caquadrantdigital.co.za will retain ownership of the goods until payment has been received in full from you.

7.3 Payment for goods can be made via –

7.3.1 Cheque card

7.3.2 Credit card

7.3.3 Direct bank deposit or electronic funds transfer;

7.3.4 Instant EFT; and

7.3.5 CA Quadrant Digital vouchers

7.4 In the event that payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts.

7.5 In the event that we do not receive authorisation your order for the Goods and/or services will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the goods and/or services.

7.6 You agree and warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website.

7.7 If you pay via direct bank deposit or electronic funds transfer, payment must be made within 5 (five) days of placing your order. Your order will not be accepted if payment has not been received.

8. Delivery of goods

8.1 Digital goods will be delivered by way of a download link which will enable the customer to download the product which they have purchased.

9. Refunds and returns

9.1 No refund will be provided on any digital products which have been sold. It therefore remains your responsibility to ensure that you have purchased the correct product and at the correct price.

9.2 Due to the nature of eBooks and other digital products which may be downloaded, we do not accept any returns of any digital products which have been purchased from this website. We therefore emphasise the importance of you ensuring that you have purchased the correct product.

10. Errors

10.1 While we endeavour to ensure the accuracy of the details displayed on this website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error which are not due to our gross negligence.

11. Gift Vouchers & Coupons

11.1 CA Quadrant Digital (Pty) Ltd may make physical or electronic gift vouchers (“Gift Vouchers”) and promotional coupons or discounts (“Coupons”) available for use on the Website towards the purchase of goods and/or services on caquadrantdigital.co.za

11.2 Gift Vouchers and Coupons can only be redeemed while they are valid and their expiry dates cannot be extended.

11.3 Gift vouchers

11.3.1 Gift Vouchers that are purchased by registered users are valid for 3 years after Sale. Gift Vouchers that CA Quadrant Digital (Pty) Ltd gives away for free are valid for the period stated thereon. In each case, if your Voucher has not been used within the relevant period, it will expire.

11.3.2 Refunds will not be granted on gift vouchers which have not been used before they have expired.

11.3.3 Gift Vouchers cannot be used to buy other Gift Vouchers or Coupons. They do not accrue interest and are not refundable for cash once purchased.

11.3.4 If your Gift Voucher value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods.

11.3.5 CA Quadrant Digital (Pty) Ltd is not responsible for any harm due to the loss, unauthorised use or unauthorised distribution of a Gift Voucher, after it has delivered the Gift Voucher to you or the email address nominated by you.

11.4 Coupons

11.4.1 There are two types of Coupons which may be issued by CA Quadrant Digital (Pty) Ltd ; a Coupon with a fixed amount of a discount, e.g. R100 off (“Fixed Coupon“), and a Coupon with a percentage discount, e.g. 10% off (“Percentage Coupon“).

11.4.2 Coupons are issued in CA Quadrant Digital (Pty) Ltd’s sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner).

11.4.3 Users do not have a right to Coupons, and Coupons cannot be earned.

11.4.4 Coupons are issued under specific terms and conditions regulating when and how they may be used.

11.4.5 As a general rule, and unless specified otherwise on the specific Coupon itself.

11.4.5.1 Each Coupon can only be used once.

11.4.5.2 only one Coupon can be used per order.
11.4.5.3 only one Coupon can be used on the Website per person per promotion/campaign.

11.4.5.4 Percentage Coupons may only be redeemed on purchases with a total cart value of less than R5.000.
11.4.5.5 in cases where a Percentage Coupon has been used and you wish to cancel any items in the order prior to making payment, the entire order must be cancelled. You will be issued with a new Percentage Coupon and will need to place the order again, without the item that you wished to cancel.

11.4.5.6 A Coupon must be used at check-out – it cannot be used later on existing orders; and

11.4.5.7 the value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.

11.4.6 Coupons cannot be used to buy Gift Vouchers or other Coupons, and cannot be exchanged or refunded for cash or credit.

11.4.7 CA Quadrant Digital (Pty) Ltd is not responsible for any harm due to the loss, unauthorised use or distribution of a Coupon.

12. Daily Deals

12.1 Daily Deals are available daily from 09:00 – 23:59 on week days and weekends.

12.2 Daily Deals are available at our discretion and we do not commit to run a daily deal promotion every day of the week. We also do not commit to run a different Daily Deal for each day of the week and therefore a Daily Deal that was run on a specific day of the week may be run again later during the week or the weekend.

12.3 We do not guarantee a specific saving on any particular Daily Deal.

12.4 Adding a Daily Deal to your cart, or completing your order for a Daily Deal without paying for it, does not reserve the item for you.

12.5 CA Quadrant Digital (Pty) Ltd must receive payment from you within 24 hours of you placing your order for a Daily Deal, otherwise we will cancel your order.

12.6 Purchasing any particular Daily Deal will result in you being automatically signed up for for our Daily Deals daily newsletter as well as our general newsletter (you may opt-out of these newsletters at any time). Opting out of these newsletters after purchase will not affect the value of the Goods purchased.

13. App Only Deals

13.1 Daily Deals are also available on our app daily from 09:00 – 23:59 on week days and weekends. These are refered to as App Only Deals.

13.2 App Only Deals are only available for purchase using the App and their prices may differ from the normal selling prices at which those particular Goods may be available on the website or mobi-site.

13.3 You will only receive the App Only Deal price if you pay for your order using the App before the App Only Deal has expired or sells out. It is therefore important to note that you will not receive the App Only Deal if you pay for your order using the website or mobi-site, or if you don’t pay for your order before the App Only Deal has expired or sells out.

14. Bundle deals

14.1 We may offer bundle deals for sale under the Bundle Deals tab on the Website (“Bundle Deals“) from time to time. Each Bundle Deal will consist of two or more products that either we or you (as provided on the Website) have combined together in a single bundle.

14.2 We do not guarantee a specific saving on any particular Bundle Deal. Any saving or discount resulting from purchasing a Bundle Deal instead of its component products separately may be applied to any of the component products individually in our sole discretion.

15. Competitions

15.1 We may hold competitions on our Website from time to time.

15.2 Competitions will be subject to terms and conditions and these are provided during the time the competition runs.

16. eBooks

16.1 An “eBook” means an electronic book  capable of being opened and read on your PC or Mac computer using Adobe Digital Editions software (“Adobe Reader”), and on certain other mobile hardware devices such as Iphones and Android devices.

16.2 Your access to any eBook purchased by you from us will be granted via a link to such eBook) (the “Link”).

16.3 When ordering an eBook from us, you will be ordering the right to download such eBook from the relevant publisher.

16.4 We do not charge any delivery fees for electronic delivery of the relevant eBook link, however, you may incur costs (eg internet service provider fees) associated with downloading the eBook, and we will not under any circumstances be liable for any such costs incurred by you.

16.5 We may limit the number of times any Link can be clicked before access to the Link is blocked. You will be able to click on such Link at least once, but acknowledge that access to the Link may become blocked after your first click so as to prevent fraud.

16.6 The download of eBooks is intended for your personal and non-commercial use. Any other use of eBooks purchased from us is strictly prohibited.

16.7 You may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit, any of the content of eBooks, in whole or in part, and more specifically, you will not print, copy, or ‘lend’ eBooks to any other person.

17. Changes to these Terms and Conditions

17.1 We reserve the right to change these Terms and Conditions at any time at our sole discretion. It therefore remains your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes.

17.2 Should you not be satisfied with or agree with any changes to these Terms and Conditions, please refrain from using this website.

17.3 If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

18. Disclaimer

18.1 You agree that the use of this website by you is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.

18.2 Any views or statements made or expressed on the Website are not necessarily the views of CA Quadrant (Pty) Ltd, its directors, employees and/or agents.

18.3 While we endeavour to take reasonable measures to ensure that the content of the Website is accurate and complete, we make no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website.

18.4 CA Quadrant Digital (Pty) Ltd will not be bound by any such representations and/or warranties which may be made by its representatives.

18.5 You agree that this site is provided “as is”, and that your use of this website is at your own risk. CA Quadrant
Digital (Pty) Ltd , its directors, employees, affiliates, agents or suppliers shall not be responsible for any damages or loss resulting from or relating to the use of this site or any of its content, irrespective of the cause of the damages.

18.6 Your access to the website may occasionally be interrupted or restricted to allow for repairs updating or maintenance.

18.7 CA Quadrant Digital (Pty) Ltd disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.

18.8 CA Quadrant Digital (Pty) Ltd also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way.

18.9 You agree that you accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of CA Quadrant Digital (Pty) Ltd, its employees, agents or authorised representatives.

18.1 CA Quadrant Digital (Pty) Ltd thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website.

19. Linking to third party websites

19.1 This Website may contain links or references to other websites (“Third Party Websites”) which are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third Party Websites and we are not responsible for the practices and/or privacy policies of those Third Party Websites or the “cookies” that those sites may use.

19.2 You therefore agree that your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.

20. Limitation of liability

20.1 CA Quadrant Digital (Pty) Ltd does not accept any liability for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website,except in instances where such liability arises from our gross negligence or wilful misconduct, our employees, agents or authorised representatives.

20.2 CA Quadrant Digital (Pty) Ltd also does not accept any liability for any special or incidental loss and/or damages which might arise from your use of or the reliance of this website, the content on the website, your inability to use the website, any unlawful act on the website and/or third party website. This will apply whether such loss and/or damages have occurred as a direct or indirect result of any of the aforementioned causes.

20.3 You agree that CA Quadrant Digital (Pty) Ltd also does not accept any liability for any claim, loss and damage which may be suffered by yourself or any third party resulting from your use of this website and/or any linked third party website.

21. Availability of this website

21.1 While we will make every reasonable effort to ensure the uninterrupted availability of this website, we reserve the right to discontinue making this website (or any part thereof) available to users, with or without any notice to you.

21.2 CA Quadrant Digital (Pty) Ltd may in its sole discretion terminate, suspend and modify this Website, with or without notice to you.

21.3 CA Quadrant Digital (Pty) Ltd will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time, to the extent possible.

21.4 Any failure on your part to comply with these Terms and Conditions may result in your access to this website being suspended and/or terminated.

21.5 Should we suspect you of fraudulent behavior or for using the website other than for the purposes for which you are allowed to, we reserve the right to suspending or terminating your access to the Website.

22. Governing law

22.1 These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa.

23. Notices

23.1 To be added.

24 Complaints

24.1 Should you have any concerns or complaints, please make use of our in-house complaints-handling division. You can do this by sending an email, together with a full description of your complain to: